Bangkok Phuket Phi Phi Islands Tour Route

• International Departure Fee
• All meals and all drinks not specified in the program
• Personal expenses
• Optional tours and meals not specified in the program
• Driver tips and gratuities
• TRAVEL ASSURANCE PACKAGE (Provides payment up to the tour price for guests who face visa rejection or are unable to join the tour due to illness. (An 18% exemption is applied by the insurance company over the total amount. Additionally, it includes many extra coverages such as lost luggage, damage, theft, and personal accident coverage.) In the cancellation coverage, the tour price is limited to 3000 euros per person.)
• The travel assurance package fee varies in proportion to your tour price.

GENERAL NOTES AND WARNINGS FOR ALL OUR TOURS:
** Some of our programs are offered based on a few alternative hotels. The guide and transfer vehicle for our programs with different hotel categories are the same, but the hotels are different.
** Cancellations and changes cannot be made by our guests for our promotional tours. Please pay attention to the sales contract of the tour you purchased.
** In our promotional tours, hotel distances are far from city centers.
** In line with the requests from our guests, 2 different hotel categories can be opened for a program. The guide and buses used for these programs are shared.
** Triple rooms are subject to hotel availability, and if not confirmed by the hotels, the room type must be changed. In this case, the resulting Single room difference is requested from our guests. In triple rooms, the 3rd beds are extra beds or sofa beds and are smaller than standard beds. There is no guarantee of 3 separate beds in triple rooms, and the rooms are smaller than standard rooms.
** Our program is a group program, and group reservations are made at hotels. The content of group continental breakfasts may differ from the content of individual breakfasts. The content of breakfasts to be taken at hotels in the countries visited is not a Turkish breakfast. Group breakfasts are served in a separate hall in some countries' hotels.
** Child discounts are valid if they stay in the same room with 2 adults.
** In most flights departing from Turkey, the baggage allowance is 20 kg. This weight may vary depending on the airline and the country to be visited. On domestic flights in the countries visited, this weight may drop to 15 kg. Excess baggage weight/price rules are determined by the airlines and are not under the responsibility of Prontotour.
** Prontotour is an intermediary institution between our guests and the consulate and does not guarantee any visa acquisition. The consulate's refusal or denial of a visa is not under the responsibility of Prontotour. The visa statuses in our programs are given based on Republic of Turkey passports. Guests holding passports of other countries should check their visa status with the consulates and/or our Prontotour visa department.
** Please make sure you have taken all your belongings when leaving the vehicles and hotels you used during your trip.
** Extra tours are valid with the participation of a minimum of 20 people. For participations under 20 people, the differences that will occur due to costs are reflected in the sales price. The price difference is informed by our guide before the tour. The days of extra tours may be changed due to the closure of museums and archaeological sites, or due to extraordinary situations or weather conditions that may occur in the region visited.
** In hotels, check-in time is usually 14:00 (15:00 in some countries), and check-out time is 10:00 (09:00 in some countries).
** The times of domestic flights included in our tours may change. Final time and airline information must be confirmed 48 hours before the tour. Changes may be made to the content of the program according to the connecting flight times.
** Our guide may change the days of the city tour and/or extra tours, remaining dependent on the content of our tours.
** Passports must have a minimum validity of 6 months based on the end date of the trip. Guests traveling with less than 6 months of validity may face the situation of not being admitted to the country by the country's passport police. In addition, torn or damaged passports may not be accepted by border police.
** Panoramic city tours do not include museum and archaeological site entrances and are intended to provide general information about the city.
** To use your mobile phones abroad, check with your line provider whether your phone is open for international use before leaving Turkey.
** For our guests who join the group without flights, if they join the group with another flight, their transportation to the group's hotel is their own responsibility.
** During registration, the name, date of birth, and passport number as they appear in the passport must be entered into the system. Flight tickets are issued according to this information. No-show fees for flight ticket cancellations or changes resulting from incorrect information are reflected to the guests.
** Guests who want to upgrade their flight tickets with miles can only perform upgrade procedures if there is availability on the Turkish Airlines flight after their tickets are issued. However, the flight seats in our programs are group seats. Group tickets are issued a few days before the tour departure. We kindly ask you to check whether the group tickets of the program are in the upgrade class before registration.
** The flight times specified in the programs have been obtained from THY and other local carriers. Our agency cannot be held responsible for any changes to flight times, flight cancellations, delays arising from technical malfunctions of the aircraft, or disruptions or problems arising from the passenger missing domestic or international connecting flights.
** On our tours without a guide, at the transfer points, be sure to check the transfer time and which gate/terminal your next flight will depart from on the screens. If you deem it necessary, be sure to ask the airline/airport information desk.
** Instead of the airlines to be flown on international and domestic routes specified in the program, another local carrier/carriers may be flown. Therefore, transfer points may increase and times may vary. In this case, Prontotour cannot be held responsible.
** The road distances given in the program are official KM distances. However, when encountering situations such as traffic, weather conditions, road works, the geographical location of the country visited, and road conditions, the approximate times given may change.
** Prontotour may change the order of the cities in the program and the main airline to be flown without disrupting the content of the program in cases of force majeure or when deemed necessary.
** Based on the decision taken by the Directorate General of Civil Aviation, liquid restrictions have started on all flights. Please prepare your hand luggage that you will take with you on the plane according to these rules. http://web.shgm.gov.tr/tr/s/1687-sivi-kisitlamalari-ile-ilgili-duyuru
** If you have taken out Travel Health Insurance, please take a copy of your contract with you.
** Some of our group flight tickets are not purchased from the mile class. There is no guarantee of earning miles from flight tickets.