Great Greece Tale Including Jumbo and Lidl Tour

GENERAL WARNINGS & NOTES

• - Participating guests must have a Multi (Multiple Entry) Schengen visa valid throughout the tour duration. (Green Passport holders are exempt from visa.)
• -**Those with TRNC stamps in their passports and passport holders older than 10 years cannot enter Greece.
• -Our hotels may change as ‘’or similar’’ due to operational reasons, while adhering to the promised star and category standards.
• - During the tour, having Euros is sufficient to make purchases and expenses in all countries included in the program. In regions where local currency is used, the Guide will assist with currency exchange.
• - Comfortable walking shoes or sports shoes should be preferred during the trip. It is useful to have a cardigan or similar clothing with you for the night.
• - In our weekly tours, seat rotation (seat change) practice is applied daily in seat planning, and fixed seat and front seat guarantees are not given. Seat changes are organized by the vehicle guide.
• - There is a minimum 1-night accommodation requirement to bring goods (alcohol - cigarette, etc.) when entering Turkey from abroad.
• - Free shop shopping limit when entering Turkey from abroad : Cigarettes: 3 cartons , Alcoholic Beverages: 1 liter of alcoholic drinks (excluding alcoholic drinks containing more than 22% alcohol, wine and champagne) , Alcoholic Beverages: 2 liters of alcoholic drinks (including alcoholic drinks containing less than 22% alcohol, wine and champagne) , Perfume: 600 ml , Makeup or Skin Care Products: 5 pieces , Chocolate and Confectionery: 2 kg ,Coffee: 1 kg , Tea: 1 kg 
• - Tour guides may make changes in the program flow depending on weather and road conditions, provided that they show all places specified in the program.
• - Travel Assurance Package can only be added at the time of tour purchase. It cannot be added later. It provides the guest with the unconditional right of uninterrupted cancellation up to 7 days before the travel date. If not used, there is no refund. If the cancellation assurance package is not purchased, guests have the right to free cancellation up to 30 days before. If there are less than 30 days left until the tour date, a 40% penalty is applied, and if there are 15 days or less left, a 100% penalty is applied. Documents such as hospital reports, workplace leave documents, etc., obtained from authorities in Turkey submitted with the participant's cancellation request, are unfortunately not accepted for the cancellation of hotels and services they will receive outside of Turkey.
• -Our Tour Program is organized with a minimum participation condition of 25 people.  If sufficient participation cannot be achieved for the trip, the last cancellation notification date is 21 days before the tour departure. Tours cancelled due to insufficient participation will be notified by Pronto Tour.
• -In cases where only category information is given without specifying the name in the tour program and/or there are options for the same destination, the hotel(s) will be notified by Pronto Tour 2 Days before the trip departure.
• -During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be used at distances greater than the specified kms. In such a case, information will be provided by Pronto Tour 15 days before the tour departure date
• - 3-Bed rooms can be provided subject to hotel availability, and in such rooms, the bed allocated to the 3rd person is smaller than standard beds. 3-Bed rooms consist of 1 large bed + 1 extra bed. Since extra beds consist of beds called pull-out and coach beds, the 3rd person participating in the tour and/or child reservations are deemed to have declared that they accept the congestion that may occur in the rooms and the bed type. Child discounts are valid for a single child staying with 2 parents - fitting the age group-.
• -Breakfasts taken at the hotel, which are among the services included in the tour program, are served in accordance with the breakfast culture of the country being visited and generally with a limited menu consisting of butter, jam, bread, tea or coffee called continental breakfast, and can be served for groups in a separate hall allocated to the group.
• -Panoramic city tours included in the tour package are tours organized for the general introduction of the cities, made panoramically with guide narration from inside the vehicle, lasting a maximum of 2-3 hours, not including museum and site entrances. Panoramic tours, including other tours specified in the program, are not held because local authorities do not allow them to be visited or entered on the day and time corresponding to the tour, or due to closed roads due to any event, or in cases where weather conditions make it impossible to conduct the tour, Pronto Tour is not responsible for the failure to conduct the said tours. Some tours can be made by public transport or on foot within the possibilities at points where closed roads or vehicle entry are not allowed.
• - Waiting times at customs gates passed by road during travel may exceed standards, and Pronto Tour cannot be held responsible for negativities arising from these waiting times.
• -Optional tours are organized by our local service provider Pronto Tour with a minimum participation condition of 20 people. If sufficient numbers cannot be provided, trips cannot be made or optional trip prices, content, and vehicles to be used vary according to the number of participants. In addition, the days and hours of the tours can be changed by the guide according to the open/closed status of museums and ancient sites in the places to be visited and weather conditions.
• - Optional tours depend on the participant's request and are not mandatory. Passengers who do not want to join the optional tours organized during the tour are deemed to have accepted to wait at a suitable rest facility on the way. These passengers are dropped off at the highway rest facility before the optional tour starts and are picked up from the point where they were dropped off after the tour is completed.
• - Check-in and boarding procedures that must be made for people participating in tours with flights are personal transactions, and it is mandatory for the guest to make them before the flight at the relevant airline counters at the airports or on-line from the websites of the airline companies.
• - Pronto Tour is not responsible for the failure of people who are not ready at the specified airport at the hours notified by Pronto Tour for participation in the tour, who do not have check-in and boarding procedures done on time, or who have check-in and boarding procedures done on time but do not board the plane to realize the flight. All expenses that will occur for new round-trip plane tickets and their transfers in the region to be visited so that people who missed the plane can join the tour belong to them.
• - Pronto Tour is an intermediary institution between the airline and the passenger and is subject to the 28.09.1955 Hague Protocol. There may be a risk of delay in scheduled and special flights, or hours may change before the existing trip and flight. Pronto Tour is obliged to notify these changes as soon as possible. The passenger has purchased the trip by accepting the risk of schedule changes. Children between the ages of 0-2 do not pay airport tax and airport services fee.
• -Vehicle Types Used in Our Tours are classified as follows according to the Number of Persons. The vehicle types below are assigned according to the number of people in each of our tours.
• Buses: (Used for 25 - 46 Person Counts)  *Mercedes Travego/Tourismo   *NEOPLAN Cityliner/Tourliner -*Temsa Safir/Maraton *Man Fortuna 
• Midibuses: (Used for 17 - 24 Person Counts) *Isuzu Turkuaz , *Otokar Mega 
• Minibuses: (Used for Person Counts up to 16) *Vw Volt , *Mercedes Sprinter
• -All guests are deemed to have completed the sale of the tour by accepting the items stated above.