Bologna Florence Tour

• Italy visa fee and visa service fee
• International departure tax (You can pay it to the relevant banks or the tax office at the airport)
• Extra tours,
• Entrance fees for historical sites and museums
• City taxes
• Lunches and dinners
• Any service not explicitly stated as included.
• TRAVEL ASSURANCE PACKAGE (Provides payment up to the tour cost for guests who face visa rejection or are unable to participate in the tour due to illness. (The insured participation share (deductible) to be applied in compensation applications due to travel cancellation is 25% for visa-related cancellations and 20% in other cases. Coverage details are included in the insurance policy. It also includes many additional coverages such as lost or damaged luggage, theft, and personal accident coverage.) The cancellation coverage is limited to 3000 euros per person for the tour cost.
• The travel assurance package fee varies in proportion to your tour cost.

GENERAL WARNINGS & NOTES

• Extra tours are held with a minimum participation of 20 people. In case of participation under 20 people, there may be changes in tour prices. If there are not enough participants, price differences that may occur will be notified by our guide before the tour after the numbers are obtained.
• Our guide may change the days of the city tour or extra tours depending on the number of participants and the status of museums and historical sites being closed, provided that they remain loyal to the content of our tours. This situation also applies to changes that may occur in flight times.
• Panoramic city tours do not include entrance fees to museums and historical sites. It is a tour intended to provide general information about the city.
• In triple rooms (3-person room: dbl bed + extra bed), the 3rd bed is an extra bed or sofa bed and is smaller than standard beds.
• Triple rooms are provided based on availability. 3-person room reservations are made according to availability. Triple rooms may appear smaller than other rooms due to the extra bed.
• Child discount is valid if staying in the same room with 2 adults.
• Check-in times to hotels are determined by international rules and are between 14:00 – 15:00. Check-out times are 10:00.
• Group reservations are made at hotels for our programs. The content of group breakfasts may differ from the content of individual breakfasts. The content of breakfasts to be taken at hotels in the country visited is not a Turkish breakfast. Group breakfasts are generally served in a separate hall as a continental breakfast. Continental breakfast basically consists of tea or coffee, marmalade, and croissants, and varies according to the country.
• Guests included in the tour without flights may not be able to use airport-hotel-airport transfers if they do not use the same flight as the group, and there may also be a situation where they cannot participate in the city tour. If they use a different flight, reaching the group's hotel is their own responsibility. This situation must be notified to Prontotour in advance.
• In general, the luggage allowance for flights departing from Turkey is 20 kg. This weight may vary depending on the airline and the country to be visited. If there is a domestic flight in the country to be visited, the luggage allowance on this domestic flight may drop to 15 kg. Excess baggage weight/price rules are determined by the airlines and are not under the responsibility of Prontotour.
• During the purchase of the tour, the name, date of birth, and passport number as they appear in the passport must be reported correctly. Flight tickets are issued according to this information. Cancellation and change penalty fees for tickets resulting from incorrect information are collected from the guest.
• Prontotour is an intermediary institution between the consulate and our guests in visa applications and does not guarantee any visa acquisition. The consulate's refusal to grant a visa or rejection is not the responsibility of Prontotour.
• The visa situations specified in our programs are stated based on Republic of Turkey passports. Our guests who have passports of another country can check their visa status from the consulates of the countries they are affiliated with.
• Passports must have a minimum validity period of 6 months, based on the end date of the trip. Guests traveling with a passport with less than 6 months of validity may face the situation of not being admitted to the country by the passport police of the country they are traveling to. In such cases, the responsibility belongs to the passport holder.
• It is recommended to check with your GSM operator whether your phone is open for international use before leaving Turkey to use your mobile phones abroad.
• Hotels far from the center may be used during special and busy times such as fairs, congresses, and concerts.
• Some of our programs are offered for sale based on hotels with several alternatives. The guide and transfer vehicle for our programs with more than one hotel option may be the same.
• The location and content provided in our tours with the promotion label may differ from our standard packages. No cancellation or change can be made by the guest in our promotional tours. Please read the sales contract of the tour you purchased carefully.
• Guests who want to upgrade their flight tickets with their miles can perform upgrade procedures depending on the availability of the airline (check the airline where your membership is located) after the tickets are issued. Check whether the group ticket of the program you purchased is in an upgradeable class. Not every flight in our programs guarantees miles.
• Flight times specified in the programs are the times reported by the airlines. In our tours organized with special flights, flight times may change up to 48 hours in advance. Prontotour is in an intermediary position between the airline and our passengers. Prontotour cannot be held responsible in any way for delays, cancellations, airport and airline changes, overbooking, service disruptions, etc., caused by the airline.
• The road distances given in the programs are map-based. Travel times may increase due to traffic, weather conditions, the geographical location of the country visited, road works, etc.
• Food and beverage and online check-in services may be subject to a fee on some airlines.