Pearls of Macedonia Skopje Ohrid Tour

• International Departure Fee                 
• Travel Insurance 
• All hotel extras and personal expenses
• City and Hotel taxes: (A mandatory payment of 20 Euros per person covering City tax, check point fees, local service fees, handling fee, bus entrance fees, and operational service expenses, which will be collected in cash by the guide before the tour departure)
• Optional tours

NOTES

***Our Tour Program is organized with a minimum participation requirement of 40 people. If sufficient participation cannot be achieved for the trip, the final cancellation notification date is 21 days before the tour departure. The tour canceled due to insufficient participation will be announced by Prontotour.

**** Our hotels may vary as ''or similar'' due to operational reasons, adhering to the committed star and category standards.
***In cases where only category information is given without specifying hotel names in the tour program and/or there are alternatives for the same destination, the hotel(s) will be notified by Prontotour 48 hours before the trip departure.

***During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be used at distances further than the stated kms. In such a case, information will be provided by Prontotour 15 days before the tour departure date.

*** Triple rooms can be provided subject to hotel availability, and in such rooms, the bed allocated to the 3rd person is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Since extra beds consist of fold-away and coach bed types, 3rd person and/or child participants are deemed to have declared that they accept the crowding and bed type that may occur in the rooms during reservations. Child discounts are valid for a single child staying with 2 adults and fitting the age group.

***Breakfasts included in the tour program services are served in accordance with the breakfast culture of the country visited and usually with a limited menu consisting of butter, jam, bread, tea, or coffee, referred to as a continental breakfast, and may be served in a separate hall allocated to the group.

***Panoramic city tours included in the tour package are tours lasting a maximum of 2-3 hours, organized for the general introduction of the cities, conducted panoramically with guide narration from inside the vehicle, and do not include museum or archaeological site entrances. Prontotour is not responsible if the aforementioned tours cannot be conducted due to local authorities not permitting visits or entry on the day and time corresponding to the tour, including other tours specified in the program, or due to road closures caused by any event, or when weather conditions make it impossible to conduct the tour. Some tours may be conducted via public transport or on foot as far as possible in closed streets or points where vehicle entry is not permitted.

***Optional tours are organized by our local service-providing Prontotour with a minimum participation requirement of 20 people. If sufficient numbers cannot be reached, excursions cannot be made, or optional excursion prices, contents, and vehicles to be used may vary depending on the number of participants. In addition, the days and hours of the tours may be changed by the guide depending on the opening/closing status of museums and archaeological sites in the places to be visited and weather conditions.

***Optional tours are optional for the participant and are not mandatory. Passengers who do not wish to participate in optional tours organized during the tour are deemed to have accepted to wait in a suitable rest facility located along the way. These passengers are dropped off at the roadside rest facility before the optional tour starts and are picked up from the point where they were dropped off after the tour is completed.

*** Prontotour is an intermediary institution between the airline and the passenger and is subject to the Hague Protocol dated September 28, 1955. There may be a risk of delay in scheduled and special flights, or hours may change before the existing trip and flight. Prontotour is obliged to notify these changes as soon as possible. The passenger has purchased the trip by accepting the risk of schedule changes.

***All extra activities such as ATV safari, boat tour, diving, jeep safari, parachute, hot air balloon, and similar activities not included in the package tour program are outside the scope of the Package Tour Contract and constitute a separate service. These services are not organized by our agency and are provided by independent third-party service providers. Guests purchase these activities at their own request and initiative and accept that they establish a direct contractual relationship with the relevant service provider. Our agency is not responsible for any accidents, injuries, and damages that may occur during optional tours; responsibility belongs to the company providing the service. The guest accepts that they know such activities involve risks, their health condition is suitable for participation, and all responsibility belongs to them. In addition, these activities are out of insurance coverage.

GENERAL CONDITIONS

General conditions are an inseparable part of the 'Tour Brochure' and the 'Tour Registration Contract' and cannot be considered independently.

1. Our Tour Program is organized with a certain participation condition. If sufficient participation for the trip cannot be achieved, the final cancellation notification date is 20 days before tour departure. The tour canceled due to insufficient participation will be notified to you through the operation.
2. In cases where only category information is given without specifying hotel names in the tour program and/or there are alternatives for the same destination, the hotel(s) will be notified by our agency 48 hours before the trip departure.
3. Tours can be combined with tours of other agencies. In such cases, Prontotour guests are under Prontotour's responsibility.
4. This price list and program are valid until a new price list is issued.
5. Prices in all our package programs are limited to quotas for a minimum of up to 10 people, and there may be a price increase for groups with a higher number of people. Please ask for price information.
6. If the passport issue date on normal passports is older than 10 years, and for other passport types older than 5 years, the person participating in the trip cannot travel abroad and no visa application can be made to the passport, even if they have a valid visa. Please check your passport information and details.
7. Passport police, when exiting Turkish customs, require a minimum validity of 6 months as of the travel date for Turkish Citizens or foreign nationals, even if they have a passport with a valid visa, for all passport types (Ordinary, Special Stamped, Service Stamped, Diplomatic). Therefore, passports with less than 6 months validity are not approved by our agency. Prontotour has no compensation obligation towards the passenger due to passport holders with less than 6 months validity being unable to join the tour.
8. Prontotour acts as an intermediary with consumers participating in the trip, ships, hotels, carriers, and any third parties and legal entities providing other services related to the trip. Therefore, the parties know that consumers who register for the trip by applying to it do not have any existing responsibility due to not being present in the shown vehicle programs, times, places contrary to the agreements made between the Agency and the institutions undertaking transportation; any disruptions, material and moral damaged accidents arising from any delays of land, air, and sea vehicles, strikes, terrorism, war and the possibility of war or similar force majeure events, the fault of the user of the transportation vehicle or personal faults of third parties or unforeseen technical issues, missing accommodation or faulty services of facilities, since the Agency does not have the status of an operator, and is not directly responsible as the primary obligor.
9. On all customs-cleared international departures, it is required to be present at the relevant port 3 hours before the tour departure time on the day of departure. Especially guests who will come to ports or airports by domestic flights from other cities need to adjust their flight times according to the time they need to be at the port. Responsibility for being late and/or not being able to join the tour due to this reason belongs to the passenger, and Prontotour has no compensation obligation towards the passenger. If the relevant airline has an online check-in site, it is recommended to personally perform check-in procedures 24 hours before the tour departure.
10. Prontotour acts as an intermediary between the airline and our passengers and is subject to the Hague Protocol dated September 28, 1955. Flight times may change before the flight. All flight times must be confirmed by the passenger 48 hours before the tour departure time. Our passengers have purchased the tour knowing and accepting that flight details may change.
11. Breakfasts taken at the hotel, which are among the services included in the tour program, are offered in accordance with the breakfast culture of the country being visited and generally with a limited menu consisting of butter, jam, bread, tea, or coffee called Continental breakfast, and can be served for groups in a separate hall allocated to the group.
12. Triple rooms can be provided depending on hotel availability, and the bed allocated to the 3rd person in such rooms is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Since extra beds consist of fold-away and coach bed types, tour participant 3rd person and/or child reservations are deemed to have declared that they accept crowding and bed types that may occur in rooms. Child discounts are valid for a single child staying with 2 adults - matching the age group.
13. Due to the limited number of TWIN (2 separate beds) rooms in hotels, please check your TWIN room request before reservation.
14. In cases where children under the age of 18, who are not considered adults, do not participate in the tour together with one or both of their parents, it is mandatory to have the consent letters required for participation in the tour with the persons during the trip.
15. Panoramic city tour is a 2-3 hour tour organized for the promotion of cities and can be organized on different days provided its content does not change. It does not include museum and archaeological site entrances. Optional tours are carried out with the number of people determined by the tour leader, and their days can be changed by the tour leader according to the flow of the program. Tours may not take place depending on weather conditions. Excursions or tours not permitted to be visited or gone to by local authorities for any reason are not made. Prontotour cannot be held responsible for the failure to make these excursions or tours.
16. Participants must bring along health problems regarding their participation in the tour, pregnancy status, medications they use continuously, and reports related to these medications.
17. On optional tours to be made along the way, our guests who will not participate in the tour will be directed by the tour leader to resting areas along the way where they can benefit from public transportation vehicles before entering the city.
18. Tour - Field - Tour Leader - Hotel notifications will be made by your sales consultant via email and verbally 48 hours before the tour departure.
19. A passport is an official document, and passport police have the authority to refuse entry to the country due to any reasons such as being damaged, soiled, or having tears particularly on the stitching or pages. In such a case, responsibility rests with the passenger. For a visa application, a passport valid for at least 6 months from the end date of the tour and documents requested by the consulate are required. There is no visa application for Turkish passport holders to participate in this tour. Persons wishing to participate in the Dubrovnik Optional tour must obtain a Croatian visa. Those with a valid Schengen visa or Green passport holders do not need to obtain a visa to participate in the Dubrovnik tour. Having obtained a visa does not mean entry to the country can be made. Passport police have the authority to refuse entry to the passenger. In such a case, responsibility rests with the passenger.