Wonders of Saudi Arabia (Medina, Mecca, AlUla, and Jeddah)

• Visa Fee
• International Departure Fee
• Lunches
• Hotel extras
• All drinks to be consumed with included meals
• Personal Expenses
• Extra Tours
• Museum and Archaeological Site Entrance Fees
• Any service not explicitly stated as included above or in the program
• TRAVEL ASSURANCE PACKAGE (Provides payment up to the tour cost for guests who face visa rejection or are unable to join the tour due to health issues. (An 18% exemption is applied by the insurance company on the total amount. Additionally, it includes many extra coverages from lost or damaged luggage to theft and personal accident coverage.) Cancellation coverage is limited to 3000 euros per person for the tour cost.
• The travel assurance package fee varies in proportion to your tour cost.

GENERAL NOTES AND WARNINGS FOR ALL OUR TOURS:

** Some of our programs are offered based on several alternative hotels. Programs with different hotel categories share the same guide and transfer vehicle, but the hotels differ.

** Cancellations and changes cannot be made by our guests for our promotional tours. Please pay attention to the sales contract of the tour you purchased.

** In our promotional tours, hotel distances are far from city centers. They do not include transfer services to the city center.

** In some programs, 2 different hotel categories may be opened. The guide and buses used for these programs are shared.

** Triple rooms are subject to hotel availability; if not confirmed by the hotels, the room type must be changed. In this case, the resulting Single room difference is requested from our guests. In triple rooms, the 3rd beds are extra beds or sofa beds and are smaller than standard beds. There is no guarantee of 3 separate beds in triple rooms, and the rooms are smaller than standard rooms; therefore, crowding may occur in triple rooms.

** In triple rooms (3-person room: dbl bed + extra bed), the 3rd bed is an extra bed or sofa bed and is smaller than standard beds.
3 separate beds are not provided. Some hotels have bunk bed systems.
** Triple rooms (3-person room: dbl bed + extra bed) are provided subject to availability. If available, a 3-person room reservation is made. Triple rooms are smaller due to the addition of an extra bed. Some hotels do not have dbl beds, and twn beds are provided.
** In Double+Child (2 adults+1 child) rooms, there may not be a separate bed for the child.

** Our program is a group program, and group reservations are made at hotels. The content of group continental breakfasts may differ from individual breakfasts. The content of breakfasts at hotels in the countries visited is not a Turkish breakfast. Group breakfasts are served in a separate hall in some countries' hotels.

** Child discounts are valid if they stay in the same room with 2 adults.

** In general, the luggage allowance for flights departing from Turkey is 20 kg. This weight may vary depending on the airline and the country to be visited. On domestic flights in the countries visited, this weight may drop to 15 kg. Excess baggage weight/price rules are determined by the airlines and are not under the responsibility of Prontotour.

** Prontotour is an intermediary institution between our guests and the consulate and does not guarantee any visa issuance. The consulate's refusal or denial of a visa is not under the responsibility of Prontotour. The visa status in our programs is based on Republic of Turkey passports. Guests holding passports of other countries should check their visa status with consulates and/or our Prontotour visa department.

** Please ensure that you have collected all your belongings when leaving the vehicles and hotels you used during your trip.

** Extra tours are valid with a minimum participation of 20 people. For participation under 20 people, the differences arising due to costs are reflected in the sales price. The price difference is informed by our guide before the tour. The days of extra tours may be changed due to museums and archaeological sites being closed, or due to extraordinary circumstances or weather conditions in the region visited.

** Check-in time at hotels is usually 14:00 (15:00 in some countries), and check-out time is 10:00 (09:00 in some countries).

** The times of domestic flights included in our tours may change. Final time and airline information must be confirmed 48 hours before the tour. The content of the program may be changed according to connecting flight times.

** Our guide may change the days of the city tour and/or extra tours, remaining loyal to the content of our tours.

** Passports must have a minimum validity of 6 months, based on the end date of the trip. Guests traveling with less than 6 months validity may face the situation of not being admitted to the country by the country's passport police. Additionally, torn or damaged passports may not be accepted by border police.

** Panoramic city tours do not include museum and archaeological site entrances and are intended to provide general information about the city.

** To use your mobile phones abroad, check with your carrier before leaving Turkey to see if your phone is open for international use.

** For our guests who join the group without flights, if they join the group with another flight, transportation to the group's hotel is their own responsibility.

** During registration, the name, date of birth, and passport number as they appear in the passport must be entered into the system. Flight tickets are issued according to this information. The no-show cost of flight ticket cancellations or changes resulting from incorrect information is reflected to the guests.

** Guests who wish to upgrade their flight tickets with miles can only perform upgrade procedures if there is availability on the Turkish Airlines flight after their tickets are issued. However, the flight seats in our programs are group seats. Group tickets are issued a few days before the tour departure. We kindly ask you to check whether the group tickets of the program are in the upgrade class before registration.

** Flight times specified in the programs are obtained from THY and other local carriers. Our agency cannot be held responsible for any disruptions or problems arising from any changes to flight times, flight cancellations, delays caused by technical malfunctions of the aircraft, or the passenger missing domestic or international connecting flights.

** On our tours without a guide, at transfer points, be sure to check the screens for the transfer time and which gate/terminal your next flight will depart from. If you deem it necessary, be sure to ask the airline/airport information desk.
** Instead of the airlines to be flown on inter-country and domestic flights specified in the program, another local carrier/carriers may be flown. Therefore, transfer points may increase and times may vary. In this case, Prontotour cannot be held responsible.

** The road distances given in the program are official KM distances. However, when encountering situations such as traffic, weather conditions, road works, the geographical location of the country visited, and road conditions, the approximate times given may change.
** Prontotour may change the order of the cities in the program and the main airline to be flown without disrupting the content of the program in cases of force majeure or if deemed necessary.

** In accordance with the decision taken by the Directorate General of Civil Aviation, liquid restrictions have started on all flights. Please prepare your hand luggage that you will take on the plane according to these rules. http://web.shgm.gov.tr/tr/s/1687-sivi-kisitlamalari-ile-ilgili-duyuru

** If you have taken out Travel Health Insurance, please take a copy of your contract with you.

** Some of our group flight tickets are not purchased from the mile class. There is no guarantee of earning miles from flight tickets.

** Catering services and online check-in are subject to a fee on some flights.